Syncsite is an Infor CRM, Tibco Analytics and Salesfusion Business Partner. We consistently rank among the top 5 reselling firms in the country. Aligned with Infor CRM since our inception, we have successfully implemented the sales, marketing and customer support components of Infor CRM for hundreds of clients. With the addition of Analytics and Salesfusion, Syncsite brings a breadth of solutions designed to increase sales, maximize efficiencies, improve customer service, and capitalize on opportunities for your business.
Syncsite provides solutions for small to midsized businesses in a wide range of industries, and for companies that require highly specialized functionality to meet unique industry CRM, BI and MA needs. Learn how Syncsite delivers specialized capabilities to your industry from day one.
Here is just a sampling of the industries our products serve and a customer profile for each.
Healthcare "When we first were looking into a CRM package, we had a very focused vision. The Syncsite team came in and were true advisors, asking the right questions and wanting to help drive improvements in all aspects of our business. We are now able to get instantaneous access to data that would have taken hours and sometimes days to produce. This has helped us to better manage our people while creating a more efficient and scalable business model."
“Before Infor CRM I felt like we were purely reactive. With Infor CRM we have the tools we need to actively manage our accounts and our opportunities,”
"As a company, Jayco had outgrown its exiting ticket system for logging dealer communications. Infor CRM made it possible for us to replace the existing ticket system along with a few other in-house developed applications for providing customer support. In the end, we were able to replace three applications and tie directly into our Frontier ERP system making it possible for us to put more information in front of the customer service representatives from the moment they enter an account number or a unit serial number."
Manufacturing “Syncsite was able to give us excellent direction based on their experience. They were both accessible and responsive and truly worked in collaboration with us to ensure this project’s success.”
Distribution “Our ERP software vendor, Friedman Frontier, recommended Syncsite because of their experience integrating Infor CRM with Frontier. It was an excellent decision. Syncsite did a great job. They migrated our contact management data, completed some extensive customizations, and still had us live in 60 days.”
Insurance “With Infor CRM we are able to see the relationships of our clients in a way we were not able to previously. Our BI application implemented by Syncsite acts as a bridge between pieces of information that might not otherwise come together.”
Travel “Syncsite has a unique ability to see the big picture, and execute on it in bite-sized projects. They work efficiently – always with an eye out for the bottom line. Infor CRM and Syncsite are helping us use technology not only to build efficiency, but to deliver an exceptional experience to our clients.”
Custom Manufacturing "They had successfully integrated Infor CRM with Friedman Frontier, our ERP software. When they demonstrated Infor CRM's capabilities for us, it was clear that the software could meet our needs and that Syncsite could help us get where we wanted to go."
Contact Center Technology “It was about 2006 that we started. We had a great partner with Syncsite. They were instrumental. We couldn’t have done it without them.”