Yes. SyncSite has helped many clients to recover "failed" projects and get them back on track. There are many reasons projects stall and often they can be overcome. If you have a failed CRM implementation, SyncSite can help. Simply contact us

 

• Do you have one central location to access prospect & client information?
• Can you measure the effectiveness of your marketing campaigns and track who received what/when?
• Do you have the ability to accurately and efficiently receive forecast information from your sales reps?
• Can you view customer transactions from your back office system to get real time spending information?
• Is your solution now tailored to your specific business requirements?

If you have answered NO to any of these questions then you need to evaluate a CRM solution.

 

Contact Management

• Anyone who manages contacts and relationships
• Individuals, small workgroups, or specific department(s) within a company
• Organizations with franchise sales forces who are individually managing leads (Like Real Estate Agents))
• Those who:
  • Are interested in centralizing customer information and improving business relationships
  • Want to have a customizable solution implemented immediately
  • Possess varying levels of computer literacy
  • May not have a large budget
  • Are likely seeking minimal integration capability with back-end systems (i.e., accounting packages)
    

Customer Relationship Management

• High growth, sales driven businesses or divisions of large organizations with 10-2000 users, interfacing with common client accounts
• Companies with revenue ranging from $5M-$500M
• Those who:
  • Want to automate key aspects of the sales cycle
  • Are looking for quick implementation and return on investment
  • Require ease of use, scalability and customization on a workgroup level
  • Want integration of information across multi-channel selling environment
  • Expect integration flexibility with existing back-end systems
  • Want data access regardless of locale
  • Are using collaborative and Internet-based selling models
  • Desire sophisticated performance tracking (multiple variables or information layers)
  
  

CRM software helps you organize your sales team, manage customer service issues and share customer information with colleagues. Contact management and scheduling tools are key features of almost any CRM application. Some CRM solutions also offer analysis tools that can help you drive sales and improve customer service.

 

There are many types and strategies for web access. To discuss your specific requirements or for more information please contact us.

 

Yes. You can set up your computer to dial telephone numbers automatically through a CRM software application.

 

Most likely your current email system is compatible with either ACT! by Sage, Goldmine, Sage SalesLogix, or Sage CRM.

 

Many variables impact the number of records each application can handle.

 

Yes. Depending on the types of licenses you currently own, customizations done on your system and your maintenance agreement with your software vendor, we are able to assist you in migrating to the latest version.

 

Many specs are already available on this site. If you do not see the specifications for the software you need or for more information, contact us.

 

Each application is unique and the answer will depend on the application, your needs, your data and your environment. We can provide information regarding different hosting models that are available depending on the user base, budget, etc.

 

To make SyncSite Info Systems more effective and our services more comprehensive, your suggestions and feedback are welcome.

 

Yes. SyncSite is happy to provide consulting services to anyone requiring assistance with sales technology, whether or not you purchased the software through us.

 

Yes. SyncSite offers both "open enrollment" classes (open to everyone and featuring a general agenda) and custom training to anyone interested in CRM applications as well as to our consulting clients. For more information and a schedule of public classes, please contact our training department.